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Application Management Services (AMS)

Application Management Services (AMS) are essential for sustaining and maximising the long-term value of your IFS investment. At Arcwide, our AMS support offering goes beyond technical support it's a strategic partnership that ensures your IFS solutions evolve with your business needs.

With global coverage and deep IFS expertise, AMS helps you optimise performance and system reliability, adapt quickly to business and regulatory changes, continuously improve processes through enhancements, and free up internal resources to focus on strategic priorities.

Whether you're managing a single site or operating across multiple countries, Arcwide AMS empowers you to scale, innovate, and realise ongoing value from your global IFS solutions.

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Driving Excellence: The 5 Pillars of AMS

  • Application Monitoring

    Proactive Oversight. Daily checks on interfaces, data, and accessibility to ensure continuous robustness and preempt user incidents.

  • Application Support & Assistance

    User-Centric Support: In-depth incident analysis with swift corrective actions to enhance user experience.

  • Application Updates

    Seamless Upgrades (Evergreen): Regular service updates and biannual major releases, with analysis and implementation tailored to client needs.

  • Application Enhancements

    Bespoke Consultancy & Developments: Partnering with clients to deliver state of the art application enhancements as well as expert consulting for optimal business growth.

  • New Devs/Projects/Upgrades

    Extended Services: Enhancements, Upgrades, Implementation of all IFS components

Why AMS Matters: Unlocking Value and Supporting Global Solutions

Application Management Services (AMS)

A Global Partnership Built on Trust

At Arcwide, every Application Management Services (AMS) engagement includes a dedicated local coordinator who works closely with you to fully understand your business needs and build a long-term partnership based on trust. Depending on your unique requirements, we offer a mix of local and offshore support consultants, delivering AMS solutions tailored to align seamlessly with your strategic goals. Our flexible delivery model, combined with 24/7 global coverage, ensures you receive the right expertise at the right time—providing consistent, around-the-clock support whenever you need it most.

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1 Global Delivery Center

  • India

16 Countries

  • France
  • US
  • UK & Ireland
  • India
  • Germany
  • Switzerland
  • Spain
  • Italy
  • Romania
  • Netherlands
  • Czech Republic
  • Morocco
  • Belgium
  • Canada
  • Portugal
  • United Arab Emirates
  • 1 Global Delivery Center
  • 16 Countries

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IFS Solutions Supported