Services

At Arcwide, we are accompanying our customers through their entire journey of business transformation, helping them fully leverage their IFS Cloud implementation alongside best-of-breed solutions such as POKA, Copperleaf, and IFS Assyst.

Change is an area that many organisations find challenging. Our Transformation & Change Management team supports our customers throughout the whole lifecycle of their business transformation helping to reduce operational and functional risks and a resistance to change. The team will help design and communicate a transformation roadmap focusing on the benefits of changing your business management system. With our tailored approach we help ensure that all of your people and key stakeholders are aligned and ready to adopt the new IFS solution.

By combining our BearingPoint consulting experience with our functional and technical IFS expertise, we are able to deliver turnkey IFS Cloud projects worldwide with a flexible model tailored to our customers' needs.

Upgrade your IFS application to the latest IFS Cloud software to unlock enhanced performance and innovation. Benefit from a single compatible platform that gives you access to the latest technologies and innovations, powered by AI. Eliminate legacy modifications and leverage configurable features like custom objects and lobbies. Take advantage of built-in IoT and Power BI capabilities that increase productivity and provide a better experience for your users. Upgrade to IFS Cloud to reduce risk, maximise the value of your IFS investment, and reduce costs.

Application Management Services (AMS) are essential for sustaining and maximising the long-term value of your IFS investment. At Arcwide, our AMS support offering goes beyond technical support it's a strategic partnership that ensures your IFS solutions evolve with your business needs. With global coverage and deep IFS expertise, AMS helps you optimise performance and system reliability, adapt quickly to business and regulatory changes, continuously improve processes through enhancements, and free up internal resources to focus on strategic priorities. Whether you're managing a single site or operating across multiple countries, Arcwide AMS empowers you to scale, innovate, and realise ongoing value from your global IFS solutions.

A technical upgrade entails migrating from one IFS version to another by applying IFS upgrade scripts to transform your database. This process ensures a seamless transition to the latest version while preserving your existing data and configurations, with adjustments made for any mandatory changes. A technical upgrade can be carried out in two ways. 'As-Is' Solution Upgrade – This option mirrors your existing business processes while implementing the mandatory changes needed for IFS Cloud. Solution Enhancement Upgrade – This option replicates your current business processes while incorporating the mandatory changes required for IFS Cloud. It also allows for some solution enhancements where existing processes are aligned with evolving business needs, though no major data changes are necessary.

A re-implementation is driven by data. It provides an opportunity to cleanse and update outdated information, such as purchase orders, customer orders, legacy supplier data, and more. This approach allows your business to fully capitalise on IFS Cloud's industry-leading best practices by redesigning your business processes from the ground up. It also offers the chance to leverage the latest IFS Cloud features, driven by AI, while utilising automation and streamlined workflows to ensure your solution is optimised for the demands of modern business.